I did not buy from them, but will be a loyal customer going forward! Jennifer is the best and my car was taken care of like it was there own. They have my loyalty from here on out for all my service needs on both my Lexus and I will also start taking my Toyota to them too!
I go way out of my way (convenience-wise) to get my service in El Cajon. They treat me with respect, have a comfortable feeling around the service center and strive to ensure I am satisfied. They stand by their cars and always give me a loaner of my choice. Good people. Logan is a friendly and agreeable person to work with and customer service with Michelle and Marie are always a priority. Thanks.
JENNIFER IS ALWAYS GREAT TAKING CARE OF MY NEEDS, I CANNOT COMPLAINT. EVERYTIME I AM IN ALWAYS JENNIFER IS GREAT TO GREET ME AND LET ME GO BACK TO WORK WITH NO ISSUE.
I stopped in early this morning, was checking out the new body of the Lexus ES 300 h. Nice looking and great MPG,S the price is high but it's a Lexus. If I was to buy one my problem is the trans I hate CVT. I would rather get a few miles per gallon less and have a real trans that has gears. They should give you a option to have CVT or a real trans. I'm not sure about a new one I would look at a CPO it's a huge difference in price. I'm also looking at a ...
Every body at the dealership was friendly and knowledgeable. While my vehicle was being worked on, l was provided with a virtually new loaner car. I will recommend El Cajon Lexus to everyone.
Car in for final 6 month service after purchase. All service went fine; Chris in Service was very friendly and courteous. However, although I specifically told the person on the phone when I made my appt.. that I needed to see a Tech Rep due to issue playing songs from my phone through the car’s system. AND that that request was in the notes when I checked in, when my service was complete, there was no Tech available even though there was theoretically two Techs on the lot. I was told to wait at the Tech desk but there was ...
I TRUST THEM . Taking care of ALL MY NEEDS and those I didn’t think of Quality IS Job Number One With them I feel BLESSED TO have discovered El Cajon LEXUS
Lexus of El Cajon Repair Department continues to provide excellent service. The personnel are very courteous and professional. Jennifer Carrasco has been our service rep for a number of years and continues to provide very friendly and competent service.
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